Cookie Policy
Do we use ‘cookies?
Yes. Cookies are small documents a site or its provider exchanges to your computer’s hard drive through your Browser (if you allow) that permits the site’s or service provider’s systems to identify your internet browser and capture please remember certain information. For example, we use cookies to help us keep in mind and process the things in your shopping cart software. Also, they are used to help us understand your requirements based on prior or current site activity, which permits us to offer you improved upon services. We also use cookies to help us put together aggregate data about site traffic and site conversation so that people may offer better site experience and tools in the foreseeable future.
We use cookies to:
- Understand and save user’s tastes for future views or visits of our site.
- Keep an eye on advertisements.
- Compile aggregate data about site traffic and site connections in order to provide better site activities and tools in the foreseeable future.
- We also use third party advertisements on Kalymni.com to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP, the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (Serving Online Booking ads to Travelers) or showing certain ads based on specific sites visited (such as showing marketing ads to someone who frequents marketing sites or blogs).
- We might also use third-party services that monitor these details on our behalf.
You are able to choose that your personal computer warns you whenever a cookie has been directed, or you can select to carefully turn off all cookies. You can perform that through your web browser settings. Since internet browser is just a little different, check out your browser’s Help Menu to learn the way in which to change your cookies.
If you change cookies off, a number of the features that produce your site experience better might not exactly function properly. It will not have an impact on the user’s experience that produces your site experience better and might not exactly function properly.
Types of Cookies we use
Mandatory Cookies
required cookie empower you to explore the website and utilize its features, for example, getting to get secure areas of the site and using services at our website. In the event that you have decided to recognize yourself to the website, the Company may put on your program treats containing an encoded, one-of-a-kind identifier. These cookies permit the Company to extraordinarily recognize you when you are signed into the Web site and Services and to deal with your online exchanges and demands.
Focus or Targeting cookies
Site may in some cases use cookie conveyed by outsiders to show you promotions for Website items and administrations that we think may intrigue you on any gadgets you may utilize and to follow the exhibition of Company notices. For instance, in these cases, cookie recall data, for example, which programs have visited the Company’s Web locales. The data gave to outsiders does exclude individual data, yet this data might be re-related with individual data after the Company gets it. In the event that the Website is utilizing one of its own treat related items on our own website, at that point a cookie identified with promotions may show up on our Web webpage under the Website or one of our associated organization’s names.
Performance Cookies
Performance Cookies permit the Company’s Web destinations and Services to recollect data you have entered or decisions you make, (for example, your username, language, or your area) and give upgraded, closer-to-home highlights. These Cookies additionally empower you to improve your utilization of Kalymni.com’s Web site and Services subsequent to signing in. These Cookies can likewise be utilized to recall transforms you have made to message size, text styles and different pieces of website pages that you can change.
Performance Cookies may likewise be utilized to improve how the Company’s Website and Services work and perform, to upgrade and redo your associations with the Company, and to assist us with furnishing you with more pertinent messages, including promoting interchanges. These Cookies gather data about how Visitors utilize our Web destinations and Services, including which pages guests go to frequently and in the event that they get blunder messages from specific pages. Kalymni.com may utilize its own innovation (under the Kalymni.com brand name or a partnered brand name) or outsiders to follow and examine use and volume factual data from Visitors, Attendees, and Customers, to give upgraded associations and more pertinent correspondences, and to follow the presentation of the Company’s commercials. Kalymni.com and its outsider accomplices may likewise use HTML5 nearby capacity or Flash Cookies for these reasons. Streak Cookies and HTML neighborhood stockpiling is unique in relation to program Cookies due to the measure of, sort of, and how information is put away. Kalymni.com likewise utilizes Flash Cookies, to store your inclinations or show content depending on what you see on our Website and Services to customize your visit.
Google Analytics
We use Google Analytics to investigate the utilization of our site of users and visitors. Google Analytics assembles data about site use through cookies. The data assembled identifying with our site is utilized to make reports about the utilization of our site.
Name of cookie | Expiry period | Purpose | Company |
_ga | Persistent – 2 years | Analytics | Google Analytics, Google LLC |
_ga_JMDY11H0YJ | Persistent – 2 years | Analytics | Google Analytics, Google LLC |
_gat | Persistent – 2 years | Analytics | Google Analytics, Google LLC |
_gid | Persistent – 1 day | Analytics | Google Analytics, Google LLC |
_sp_root_domain_test_* (x 1535) | Session cookie | Analytics | kalymni.com |
gaVisitorTypeLong | Persistent – 2 years | Analytics | Google Analytics, Google LLC |
gaVisitorTypeShort | Persistent – 30 minutes | Analytics | Google Analytics, Google LLC |
General Use
- Understand client’s desires for future perspectives or visits of our site.
- Collect and compile total data about site traffic their sources e.g. (Gadgets, Country, page sessions) and site associations so as to give better site exercises and apparatuses within a reasonable time-frame.
- You have the choice to accept or reject cookies for the website and at whatever point a cookie has been coordinated, or you can choose to deliberately kill all cookies. You can play out that through your internet browser settings if you using chrome, you can go the setting of the chrome and select the domain and change the setting of the cookies to your desire.
- On the off chance that you change cookies off, some of the features that produce your site experience better may not actually work appropriately. It won’t affect the client’s experience that delivers your site experience better and may not actually work appropriately.
PAYMENT POLICY
Contents
KALYMNI REFUND AND PAYMENT POLICY. 1
Your purchase of and payment for lessons shall be regulated by this refund policy.
Please read it carefully before making a payment as it determines your rights with regard to your purchases, including essential restrictions and exclusions.
- Kalymni strives to ensure clear understanding of financial relations between students and tutors with respect to the services we provide. This policy applies to all services and features made available through the website.
TUTOR-STUDENT TRANSACTIONS
Kalymni facilitates contracts between users (students (their parents) and tutors) by supplying a platform to request, deliver and pay for such services. Kalymni is only a platform and in no case will be a party to any contracts made by tutors and students, or any other service or materials provided by a tutor. Kalymni will in no way be responsible for monitoring any transactions between students/parents, and tutors.
CANCELLATION OF A LESSON
- Lessons can be cancelled any time up to 4 hours before the lesson is due to start and rescheduled thereafter.
- Otherwise, you are liable to be charged the full amount for the scheduled lesson, unless the tutor agrees not to charge you after a formal discussion.
- We reserve the right for every tutor to charge the cost of the lesson that is cancelled less than 4 hours before its due time, without possibility of this amount being refunded to the student or transferred to other tutors.
- You can cancel/reschedule lessons through your Kalymni account easily by clicking the corresponding button in ‘my lessons’ for the scheduled lesson anytime up to 4 hours before your lesson. You will be asked to provide a reason for cancellation which, in most cases, will be forwarded to your tutor.
CHANGE OF A TUTOR
- In case you decided to use your right to change a tutor after the first lesson, you can only do this not more than 2 (two) times. In case you decide to change tutors more than 2 (two) times, the next first lesson with any other new tutor should be paid.
- If the tutor doesn’t suit you or the lesson didn’t take place, we will guarantee you a free lesson with another tutor that you’ll choose on the site, or we will refund the payment immediately after submitting.
- In case the tutor doesn’t suit your needs, or your scheduled lesson didn’t take place but was accidentally confirmed, you can ask us to refund or transfer these funds to another tutor within 3 days of the scheduled lesson’s start time.
REFUNDS
- To make a refund the cancellation of lesson(s) is required to be made in 24 hours before the lesson is due to start.
- If there are extenuating circumstances meaning a lesson is missed or needs to be cancelled at short notice, these refunds can be made at the tutor’s discretion, but there is no obligation on the tutor to do so.
- Please contact your tutor in the first instance if you would like to be refunded. If you do not receive a response, please email support@kalymni.com with the following information within 72 hours of the original lesson time:
- date and time of lesson
- reason for requested refund
- name of your tutor
- The refund option will be available for your payment only during the period of 90 (ninety) days from the date when your payment was made. The refund may be issued only for the unconfirmed lessons and/or remained hours. Kalymni is not responsible for any kind of fee charged by payment systems and will not cover it when initiating a refund. To the fullest extent permitted by law, any refunds at any time are at our sole discretion only.
- In case you forgot to claim your refund during the stated period, you can still use these funds and buy the appropriate amount of hours with any other tutor.
- In case you chose a refund option, its speed and availability of refunded funds on your bank account will depend solely from the terms and policies of your bank regarding the speed of transactions.
- Your refund may be issued only once. If you buy other lesson(s) at a later time, it will not be subject to the same refund request.
- No refund will be issued in case the user has lost and/or forgot his/her login credentials (username and passwords), which has resulted in loss of data, temporary loss of access to the user’s account or any other inconveniences for the user.
- No refund will be issued in case the user has lost connection due to the absence of internet access, factory reset or updates.
- Refund procedure you are required to send your refund request at support@kalymni.com
- The refund decision shall be made up to 30 calendar days.
- To the fullest extent permitted by law, any refunds at any time are at our sole discretion only.
PROMOTIONS AND OFFERS
Kalymni has the rights and the authorities to offer discounts and promotions at any time according to the needs, without referring to the teachers or students, and it also has the rights to cancel and or end the offers at any time without reference to both parties.
CHARGEBACK RELATED
- In the event of a chargeback by a credit card company (or similar action by another payment provider allowed by us) in connection with your purchase of any lesson(s), you agree that we may suspend access to any and all accounts you have with us.
- Fees, incurred as the result of chargebacks or other payment disputes brought by you, your bank, or a payment provider, and disputes that require accounting or legal services shall be covered by you.
EXPIRED BALANCE
In case of the course of 180 (one hundred eighty) days following the payment, your remaining balance will be considered expired and will be irreversibly lost and nonrefundable.
DELETION OF AN ACCOUNT
- You may request to delete your account at any time, however, there are no refunds for cancellation.
- In case kalymni shall suspend or terminate your account because of breach of any of our policies, you understand and agree that you shall receive no refund or exchange for any unused lessons or any portion of the service, any content or data associated with your account, or for anything else.
PAYMENT SERVICES
We use third party payment services to bill you through an online account payment in lieu of directly processing your credit/debit card information. Your paid balance for one or more lessons is safe in your account as we use an integrated iframe for checkouts from our partners- payment providers and tutors get payment for each confirmed lesson. Correspondingly all transactions are secured as our partners-payment providers use SSL encryption protection. We do not store your payment information on our servers.
DATA PROVIDED BY YOU
You agree and understand that billing information, which you provide to make payment for lesson(s) through kalymni, namely your credit card information, is processed by our partners-payment providers only. Kalymni do not collect, store or otherwise process your billing information.
You agree that kalymni will not be responsible for any failures of the third party to adequately protect such information. The processing of payments will be subject to the terms, conditions and privacy policies of our partners-payment providers in addition to this policy.
